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Agent Rating

IVRS Dashboard
From Date
To Date
State
KCC FTA
Consolidated
   
 
 
Query
Q1 Call connection time.
Q2 Behaviour and language of FTA.
Q3 Knowledge and answer given by FTA.
Q4 Quality of SMS sent.
SNoLogin-IDKCC FTAQ1Q2Q3Q4OverAll RatingVoice FeedbackDate
1 admin admin 0 0 0 0 0 10-07-2018
2 admin admin 0 0 0 0 0 10-07-2018
3 admin admin 0 0 0 0 0 10-07-2018
4 admin admin 0 0 0 0 0 09-07-2018
5 admin admin 0 0 0 0 0 08-07-2018
6 admin admin 0 0 0 0 0 08-07-2018
7 admin admin 0 0 0 0 0 08-07-2018
8 admin admin 0 0 0 0 0 08-07-2018
9 admin admin 1 5 5 1 12 Download 08-07-2018
10 admin admin 0 0 0 0 0 08-07-2018
11 admin admin 1 0 0 0 1 08-07-2018
12 admin admin 0 0 0 0 0 08-07-2018
13 admin admin 0 0 0 0 0 08-07-2018
14 admin admin 5 1 3 0 9 08-07-2018
15 admin admin 0 0 0 0 0 07-07-2018
16 admin admin 1 2 4 1 8 07-07-2018
17 admin admin 0 4 4 5 13 07-07-2018
18 admin admin 0 0 0 0 0 07-07-2018
19 admin admin 0 0 0 0 0 07-07-2018
20 admin admin 0 0 0 0 0 06-07-2018
12