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Agent Rating

IVRS Dashboard
From Date
To Date
State
KCC FTA
Consolidated
   
 
 
Query
Q1 Call connection time.
Q2 Behaviour and language of FTA.
Q3 Knowledge and answer given by FTA.
Q4 Quality of SMS sent.
SNoLogin-IDKCC FTAQ1Q2Q3Q4OverAll RatingVoice FeedbackDate
1 admin admin 5 2 1 1 9 Download 15-10-2018
2 admin admin 5 0 0 0 5 14-10-2018
3 admin admin 0 0 0 0 0 14-10-2018
4 admin admin 0 0 0 0 0 13-10-2018
5 admin admin 0 0 0 0 0 09-10-2018
6 admin admin 1 0 0 0 1 06-10-2018
7 admin admin 2 5 0 0 7 04-10-2018
8 admin admin 0 0 0 0 0 04-10-2018
9 admin admin 0 0 0 0 0 04-10-2018
10 kcc601234 Jitendra Sen 0 0 0 0 0 04-10-2018
11 admin admin 1 2 3 4 10 02-10-2018
12 admin admin 3 3 3 0 9 01-10-2018
13 kcc601056 MARUTI KADAM 3 5 5 5 18 01-10-2018
14 kcc601003 NISHIGANDHA DANGE 0 0 0 0 0 01-10-2018
15 kcc601929 Nethravathi BC 5 0 0 0 5 01-10-2018
16 kcc600063 KAILAS BHGWAN GAVATE 4 3 5 5 17 01-10-2018
17 kcc601431 Ashvini Keshav Pawar 0 0 0 0 0 01-10-2018