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Agent Rating

IVRS Dashboard
From Date
To Date
State
KCC FTA
Consolidated
   
 
 
Query
Q1 Call connection time.
Q2 Behaviour and language of FTA.
Q3 Knowledge and answer given by FTA.
Q4 Quality of SMS sent.
SNoLogin-IDKCC FTAQ1Q2Q3Q4OverAll RatingVoice FeedbackDate
1 kcc601883 Pramod Jedhe 3 4 4 2 13 20-06-2018
2 Kcc601435 Chander Singh Chandravanshi 0 0 0 0 0 20-06-2018
3 kcc601764 Arpit Srivastava 5 5 5 1 16 20-06-2018
4 kcc601287 Anil Kumar Sharma 0 0 0 0 0 20-06-2018
5 kcc600439 NILESH JAGTAP 2 2 2 2 8 20-06-2018
6 kcc601540 Umesh kumar yadav 0 0 0 0 0 20-06-2018
7 kcc600448 YUVRAJ MANE 1 1 1 1 4 Download 20-06-2018
8 kcc600859 PRAVEEN KUMAR SHARMA 5 5 5 0 15 20-06-2018
9 kcc601661 Kapil Dev Dixit 5 5 4 4 18 Download 20-06-2018
10 kcc601881 Pravin Chavan 1 2 5 5 13 Download 20-06-2018
11 kcc601881 Pravin Chavan 5 4 5 5 19 Download 20-06-2018
12 kcc601104 SANJEEV KUMAR 5 5 5 5 20 Download 20-06-2018
13 kcc601482 Vinod kumar prajapati 0 0 0 0 0 20-06-2018
14 kcc601764 Arpit Srivastava 5 4 4 2 15 Download 20-06-2018
15 kcc601960 Devanand Bachhaliya 4 5 5 1 15 20-06-2018
16 kcc601969 P SWATHI 3 4 2 5 14 20-06-2018
17 kcc601712 Rekha T 1 3 1 1 6 Download 20-06-2018
18 kcc601964 Y KOUSALYA 5 5 3 3 16 20-06-2018
19 kcc601003 NISHIGANDHA DANGE 1 1 1 1 4 20-06-2018
20 kcc601949 Manoj kumar Prajapati 4 5 4 4 17 20-06-2018
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