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Agent Rating

IVRS Dashboard
From Date
To Date
State
KCC FTA
Consolidated
   
 
 
Query
Q1 Call connection time.
Q2 Behaviour and language of FTA.
Q3 Knowledge and answer given by FTA.
Q4 Quality of SMS sent.
SNoLogin-IDKCC FTAQ1Q2Q3Q4OverAll RatingVoice FeedbackDate
1 Sandeep800092 Sandeep kumar 4 5 5 5 19 08-07-2019
2 Tanajit800323 TANAJIT KUNDU 4 4 0 0 8 Download 06-07-2019
3 rabi800403 Rabi Ghosh 0 0 0 0 0 05-07-2019
4 Chethan800280 CHETHAN RAO S 5 5 5 4 19 04-07-2019
5 Suresh800205 SURESH KUMAR JAT 0 0 0 0 0 02-07-2019